FAQ

ARE HOLZOFFER FIRE PITS REALLY SMOKELESS?

Our fire pits are thoughtfully designed with clever double-wall construction to drastically reduce smoke emissions while protecting your eyes and the environment.

HOW DO I CLEAN OUT MY FIRE PIT?
When your wood is burned through completely, and your fire pit is cool, remove the ash pan from under your base plate and dump it.Learn more

IS IT SAFE FOR ME TO USE MY SMOKELESS FIRE PIT ON A DECK?
After professional evaluation, the holzoffer smokeless fire pit can be used on decks and lawns. The base of the fire pit uses double insulation to effectively protect the deck and lawn.A free stand and waterproof cover will be included with the purchase of any fire pit, and the fire pit can be used on decks and lawns. The stand can play a very good role in protection and heat insulation.

WHICH FIRE PIT IS THE BEST FIT FOR ME?
Choosing the right size smoke-free fire pit needs to be based on your actual needs and usage scenarios. Different sizes of fire pits have different advantages and application scenarios. Learn more

WHY CAN’T I SEE THE SHIPPING INFORMATION AFTER PLACING AN ORDER?
We will notify you by email after shipment and include a tracking number. If you place an order on a non-working day, we will process it as soon as possible on working days, please be patient.