Free Shipping on orders of $99.
If less than $99, need to pay a shipping fee of $9.99.
*Shipping from USA.
Return requests can be accepted within 30 days after the product has been delivered. Any requests to make a return/exchange of goods will no longer be available after more than 30 days. Customized products do not support returns, because they are customized according to different customer needs.
Returns are subject to the following conditions:
The twin over full bunk bed is a bedroom space-saving solution that both parents and children alike will love. The practical design of this bunk bed lets children have a safe and fun area to sleep in, all while maximizing room space for children to play. The bunk bed features sturdy wood construction with an upper guardrail for added safety and an easy-to-climb 4-step angled ladder to reach the top bunk. What's more, support slats for both beds are conveniently included in this set and eliminate the need for any additional box springs or foundation. The twin over full bunk bed can also unstack to become two stand-alone beds for when your kids grow up and want their own space. With such versatility and durability, and with multiple color options available, the versatile twin-over-full bunk bed is sure to suit your needs.
*Please offer the most detailed address, P.O. Box address is unable to deliver.
*The military address is unable to ship.
1. Do I need to pay the shipping fee?
Free Shipping on orders of $99.
If less than $99, need to pay a shipping fee of $9.99.
2. What is the processing time?
It normally takes 3 days for our Chinese warehouse staff to hand orders(excluding weekends and holidays).
We will arrange shipping to you in 7 business days.
3. What's the shipping time?
We have 2 shipping methods, standard shipping & FedEx/UPS.
Standard Shipping Time: 7-15 days. Free Shipping on orders of $99. If less than $99, need to pay a shipping fee of $9.99.
FedEx/UPS Shipping Time: 3-7 days. Free Shipping on orders of $99. If less than $99, need to pay a shipping fee of $9.99.
If you order Pre Sale Products, it will take 1-2 months to produce.
4. Do I need to pay for taxes/duties?
All prices labeled at our site do not include duties and taxes. Customs Policies widely vary in different countries. We will charge the taxes according to the local policies.
5. How to track my order?
All orders will be processed after full payment is received. A tracking number will be sent to your email once it ships out.
Contact support@holzoffer.com immediately if you need to change the shipping address or cancel your order.
PLEASE NOTE:
Your shipment may be delayed due to national holidays, stock shortages, carrier delays, customs delays, extreme weather, and other circumstances beyond our control. We appreciate your patience in these cases.
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